The recently passed legislation – celebrated by some as a milestone for accountability and criticized by others as bureaucratic overreach – ushers in a fundamental shift in how entitlement programs operate at the state and local level. At its core, the bill introduces a biannual recertification requirement for entitlement beneficiaries, aimed at reducing fraud, ensuring program integrity, and delivering better outcomes for taxpayers.
Whether you lean left and value equitable access, or lean right and champion fiscal responsibility, we can all agree on one thing: manual processes cannot meet this mandate at scale.
Why This Matters
State and local agencies are already grappling with staff shortages, outdated systems, and growing caseloads. Layer on a twice-a-year verification process for millions of Americans, and you have a compliance mountain. The intention behind the law is noble – accurate, fair distribution of benefits. But the reality? Agencies are on a collision course with an administrative bottleneck that could delay benefits for those in need and frustrate policymakers on both sides.
The Opportunity for Transformation
So, how do state and local agencies scale this compliance mountain? The answer is clear – through AI-powered document processing automation. For all the discussion these days around government efficiency – fast, accurate, and secure document automation is the obvious solution – and provides government agencies with dramatic increases in productivity, lower costs, and much improved services and experiences for the public they serve.
Hyperscience is uniquely positioned to deliver here. The Hyperscience Hypercell automatically reads, understands, and processes information in the vast array of documents and forms that flow through government agencies.
The Hypercell also delivers airtight security and enables enterprise compliance. The Hypercell is FedRAMP High authorized and provides deep explainability capabilities that allow business users to audit and understand the path to a decision.
Hyperscience provides a sophisticated ensemble approach that allows customers to leverage a combination of proprietary models and Vision Language Models (VLM). This modular and composable approach allows customers to apply the model that best fits their needs and priorities based on many factors, including accuracy rates, auditability, cost, model training requirements, and more.
Through years of experience, Hyperscience has developed dozens of proven, proprietary models for processing the most common social services documents, including Application for Public Assistance, Combined Benefits Assistance, Medicaid Renewal Forms, and SNAP Recertification Forms.
Hyperscience also provides a VLM – Optical Reasoning & Cognition Agent (ORCA) – that provides zero shot understanding, interpretation, and processing of previously unseen documents. This is important, since every state – and often every county – has its own forms, formats, and data capture requirements. Traditional approaches require training and retraining endless models to handle document variability, slowing projects and inflating costs. The Hyperscience ORCA VLM overcomes these challenges through:
- Zero shot understanding: processes and interprets unseen document types without pre-training on thousands of examples.
- Faster time-to-value: eliminates the need for massive labeling projects and specialized models for every form.
- Scale without limits: handles evolving complexity of entitlement programs across jurisdictions without starting from scratch each time.
With Hyperscience ORCA VLM, agencies can finally break free from the cycle of retraining models for every new form. Instead, they get a future-proof solution that scales as quickly as policy changes.
Follow the Leaders
Visionary public servants are embracing document automation to increase efficiency, lower costs, and most importantly, deliver vital services and programs to their communities. Today, leading state agencies rely on Hyperscience to reduce bottlenecks and improve results for their citizens, including the State of Arkansas, Colorado Department of Human Services, Connecticut Department of Social Services, the State of Illinois, Missouri Division of Social Services, the State of New Mexico, and Oregon Health Authority. By embracing AI-powered automation from Hyperscience, these agencies are well positioned to adapt to the increased recertification requirements, which take effect on October 1, 2026.
The Hyperscience reach in the public sector extends beyond the state and local level. Many federal agencies, including the U.S. Citizenship and Immigration Services, U.S. Social Security Administration, and the U.S. Veterans Affairs are Hyperscience customers.
Bridging the Political Divide with Technology
For the right, automation delivers cost efficiency, fraud reduction, and program accountability. For the left, it ensures faster access for vulnerable populations and a fair, equitable process. This isn’t about partisan wins; it’s about modernizing government for the people it serves.
From Bottleneck to Breakthrough
The “big beautiful bill” creates a big beautiful bottleneck – but also a big beautiful opportunity. State and local governments that act now will not only meet compliance requirements, they’ll set the standard for efficient, citizen-centric governance in a post-paper world.
I’ve spent my entire career working for technology companies that deliver vital solutions – and outcomes – to the public sector. In my role leading the Hyperscience Public Sector business segment, I am honored to play a leading role in working with state, local, and federal leaders as they embrace AI and automation to reduce bottlenecks, improve public services, and achieve their missions.
To learn more about how AI-powered document automation can help your organization:
- Visit the Hyperscience public sector page.
- Register for our next webinar “Accelerating Mission Readiness: Transforming Government Operations through IDP” on July 30, 2025.
- Visit our booth and book a meeting with the Hyperscience team at MESC 2025, August 11 – 14 in Milwaukee. The Medicaid Enterprise Systems Community (MESC) is a national conference and community for state, federal, and private sector individuals to exchange ideas related to Medicaid systems and health policy affected by those systems.