There’s no shortage of debate these days on the role governments should play in shaping AI policy and regulations, and how public sector institutions can apply AI to improve and modernize public services.
While the purveyors of the large frontier models dominate the headlines, around deep questions on policy, the impact on jobs, and the environment, Hyperscience has been steadfastly creating AI innovation that delivers real ROI and benefits to the public. Enlightened government leaders are turning to Hyperscience as the trusted infrastructure platform that automates the processing of mountains of unstructured data (think paperwork, forms, and documents) – to increase operational efficiency and transform public services.
Today, leading federal, state, and international government organizations rely on Hyperscience to automate their most document-intensive operations. From delivering veterans’ benefits, to processing tax filings, to supporting immigration services and residents’ social benefits programs, a wide cross section of government customers are adopting Hyperscience to power the workflows that their constituents depend on every day. Additionally, by building a thorough understanding of their unstructured data estate, these organizations are building strong foundations to power deeper agentic AI applications and experiences for people they serve.
Operationalizing AI for Mission-Critical Government Work
Government agencies don’t simply need AI, they need proven AI that works reliably at scale.
Every day, millions of documents enter government systems containing critical information that determines whether veterans receive healthcare, families receive benefits, taxpayers receive refunds, or agencies can respond to public requests. These workflows demand precision, auditability, security, and resilience. Errors aren’t inconvenient, they directly impact people’s lives.
Hyperscience helps agencies operationalize AI by transforming complex, unstructured documents into trusted, structured data that powers both today’s mission-critical operations and tomorrow’s AI-driven experiences.
This trusted data becomes the foundation for two complementary layers of government automation.
The first is the upper loop or operational layer; this is the core workflows agencies rely on every day to process claims, adjudicate cases, route correspondence, manage tax filings, and move information efficiently across government systems.
The second is the lower loop or intelligence layer, where trusted data provides the context AI assistants, copilots, analytics platforms, and autonomous agents need to deliver more personalized, context-aware services while helping agencies continuously improve operations.
By connecting these layers, Hyperscience enables agencies to modernize existing processes while building the trusted data foundation required for the future of AI across government.
Trusted by the Agencies that keep Government running
The strongest validation of any technology platform is the organizations that trust it with their most important work.
Our roster of public sector customers across federal and state organization, who are applying sophisticated document automation to increase efficiency, lower costs, and improve services to the public, include:
- His Majesty’s Revenue & Customs (HMRC): Accelerating citizen tax refunds by automating handwritten tax forms, reducing processing times from up to 45 days to under one day while supporting 67 million citizens and 5.5 million businesses.
- Internal Revenue Service (IRS): Powering the agency’s “Zero Paper” transformation by automating approximately 270 million annual tax filings, including complex Forms 1040, 940, and 941.
- Social Security Administration (SSA): Modernizing document intake across more than 1,240 mailrooms, helping process benefits and correspondence for approximately 70 million beneficiaries and 180 million claimants.
- U.S. Department of Veterans Affairs (VA): Processing more than 200 million pages every month, helping veterans gain faster access to healthcare, benefits, and critical records.
- U.S. Citizenship and Immigration Services (USCIS): Automating high-volume FOIA and labor-related workflows while processing approximately 50 million pages annually.
- State of Missouri: Supporting eligibility determination across 30 document types, helping hundreds of thousands of residents receive services more efficiently and accurately. In recognition of this extraordinary work, The State of Missouri was recently awarded the Hyperscience Public Sector Impact Award for its leadership in modernizing SNAP application processing.
This impact is amplified through a growing ecosystem of strategic partners that help bring Hyperscience into the heart of government transformation. We work closely with leading systems integrators and technology partners including Accenture, IBM, Google Cloud, Palantir Technologies, Carahsoft, Anacomp, and others to accelerate adoption of trusted AI across the public sector.
Uncompromising Security: FedRAMP High
Government agencies are responsible for protecting some of the world’s most sensitive information—from health records, personally identifiable information (PII), financial data to national security information.
Hyperscience was built with those requirements in mind. Our platform delivers industry-leading document compliance, redaction, and security capabilities that help agencies safeguard sensitive information while maintaining complete visibility, governance, and auditability across every workflow.
The Hyperscience platform is FedRAMP High Authorized in partnership with Palantir Technologies through their FedStart program, and ensures agencies can safely deploy leading AI models, including Google Gemini, Nvidia Nemotron, and others, while maintaining strict control over sensitive data, including health records, financial information, and defense intelligence within secure government environments.
This trusted foundation allows agencies to confidently operationalize AI while maintaining control of their most sensitive data and protecting citizen privacy.
Planting Our Flag in Tysons Corner, Virginia
As our public sector business continues to grow, we’re increasing our investment in this highly strategic market.
Our new regional office in Tysons Corner, Virginia, places Hyperscience in the center of one of the world’s most important public sector technology ecosystems, home to federal agencies, defense organizations, systems integrators, technology partners, and policy makers shaping the future of AI in government.
The office will serve as a regional hub for customer collaboration, partner engagement, and innovation as agencies continue scaling AI across mission-critical operations.
Over the past year, under the leadership of Carl Wright, Vice President of Public Sector GTM, Hyperscience has significantly expanded its public sector organization, bringing together experienced government operators, solution architects, and forward-deployed engineers dedicated to helping agencies modernize with trusted AI.
We’re excited to deepen those relationships and continue partnering with the organizations redefining how the government serves citizens in the age of AI.
Click here to learn more about Hyperscience for Public Sector